Faq

Q: Why are Credits Needed and How are they Used?
A: Rockstar Power Suite software utilizes a Pre-Paid Credit Balance to allow you to purchase different Ad Templates inside the software.  This allows you to only pay for what you want to use in the software when you want to use it.

Q: Will I ever get an unexpected charge for credits that I didn’t authorize?
A: Absolutely not!  With your monthly subscription, you get a certain amount of credits each month included.  If you find that you need more credits in a given month, then you simply purchase them first and use them.  Our software requires a pre-paid balance of credits before it will let you purchase the Ad Templates.  This gives you complete control and transparency with no surprise billings on your card for using the software and not knowing how much you were spending.  You will always be aware of when you are paying for credits in the system.

Q: What are the minimum system requirements to run the software?
A: The following are the minimum system requirements.

  • Supported Operating Systems:
    Windows Server 2003;Windows Server 2008;Windows Vista;Windows XP;Windows 7
  • Processor:
    400 MHz Pentium processor or equivalent (Minimum); 1GHz Pentium processor or equivalent (Recommended
  • RAM:
    96 MB (Minimum); 256 MB (Recommended)
  • Hard Disk:
    Up to 500 MB of available space may be required
  • CD or DVD Drive:
    Not required
  • Display:
    1024 x 768 high color, 32-bit (Minimum)
  • Network:
    Active internet connection required

Q: Will the software work on a Mac?
A: The software requires a supported Windows Operation System. However, you may use something like VMWare, Boot Camp, or Parallels to run a virtual Windows machine on a Mac and our software works perfectly in that scenario.

Q: Is this a Desktop Application or a Website?
A: The software is a Desktop Application, but requires an Internet Connection to be active in order to operate. If there is no active Internet Connection, the software will not run.